This item is provided by Crutchfield.com and includes free phone technical support for the life of the product. Details on how to take advantage of this service will be included with your package. Should you have any issues locating information on how to contact Crutchfield Technical Support, please contact this website's Customer Service department. Use these threaded rods (sold individually) to extend the height of your Salamander Designs Achetype shelving . This 5/8" black steel rods come with a lifetime warranty. What's in the Box: 1. 20" X 5/8-11 Threaded Rod (for Salamander Archetype)