This item is provided by Crutchfield.com and includes free phone technical support for the life of the product. Details on how to take advantage of this service will be included with your package. Should you have any issues locating information on how to contact Crutchfield Technical Support, please contact this website's Customer Service department. Stay in the air Having an extra battery or two on hand helps ensure that you get to decide when it's time to stop flying your DJI Neo drone. If you have the two-way charging hub in the mix as well, you can start your session with up to three batteries ready to go. In this case, a little preparation means more fun in the long run. What's in the Box: 1. Intelligent Flight Battery for DJI Neo 2. Product information